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COVID-19

Please be aware that due to reduced postal & courier services, as well as significantly less flight capacity, deliveries may be delayed by 2-4 business days.

Have a question that hasn’t been answered below?  
Call us on 1800 110 158 and we’d be happy to help.

Shipping Information

Consumer Orders

Orders under $80 within Australia: $10.00+GST shipping fee

Orders over $80 within Australia: Freight free

Estimated delivery times as follows:
QLD 1-2 working days
NSW,VIC 3-5 working days
SA, WA and NT 5-7 working days

  • Thera Health uses a courier service for most deliveries, and occasionally uses Australia Post (e.g. if a PO Box address is supplied).
  • It is recommended to provide a work address for delivery if no one is likely to be home during business hours
  • If you are not at the specified delivery address to receive the parcel, a card will be left so you can pick it up from your closest collection center.

Payment Information

All payments via our site is processed by NAB Transact. To protect cardholder data NAB Transact complies with the Payment Card Industry Data Security Standard (PCI DSS). The PCI DSS is the global data security standard that any business of any size must adhere to in order to accept payment cards. It presents common sense steps that mirror best security practices. Further information on PCI DSS can be obtained from www.pcisecuritystandards.org

Privacy

Thera Health promises to respect your privacy. We promise to keep all the information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfil orders and provide a personal and customised shopping experience. We do not share your information with any outside parties.