Cart

If the order has been placed before 12pm QLD time (during business days), all efforts will be made to have it dispatched on the same day. Otherwise, your order will be dispatched within the next 24 hours (during business days).

Once your order has been dispatched, estimated delivery times are:

• Between 1-3 working days; remote areas will take 3-5 working days.
• Larger orders over 10 kgs will take 2-4 days for delivery, remote areas for these parcels will take 4-6 working days.

Stated delivery times are industry averages provided by our carriers. Delays may occur during holiday and peak periods or extreme weather conditions. Remote deliveries are subject to local transport schedules and may encounter extended delays.

• Thera Health uses a courier service for most deliveries, and occasionally uses Australia Post (e.g. if a PO Box address is supplied).
• It is recommended to provide a work address for delivery if no one is likely to be home during business hours
• If you are not at the specified delivery address to receive the parcel, a card will be left so you can pick it up from your closest collection center.

All payments via our site is processed by NAB Transact. To protect cardholder data NAB Transact complies with the Payment Card Industry Data Security Standard (PCI DSS). The PCI DSS is the global data security standard that any business of any size must adhere to in order to accept payment cards. It presents common sense steps that mirror best security practices. Further information on PCI DSS can be obtained from www.pcisecuritystandards.org

Thera Health promises to respect your privacy. We promise to keep all the information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfil orders and provide a personal and customised shopping experience. We do not share your information with any outside parties.