Register as an Authorised Retailer with Thera Health

Thera Health globally sources only the highest quality nutritional supplements for health stores, pharmacies, and other healthcare providers in Australia. We source only pure and effective products with the right strength and dosages that will make a difference in your clients’ health and wellbeing.

By registering as a health store, pharmacy or other healthcare provider with Thera Health, you gain access to a variety of goods and services to help enhance your business, including providing you and your staff with education, training, technical support, sales and marketing resources that will enable you to support the wellness and vitality of your customers.

Thera Health will only represent those brands & products which have a unique point of difference & add value to the category.

“Thera Health is proud to be the authorised distributor for premium global health brands in Australia. Our goal is to make a difference through superior products and service—providing our clients with education and training, technical support, and sales and marketing resources that enable you to support the wellness and vitality of your customers.”

Note – if you are a clinical healthcare practitioner with closed clinic rooms, you may qualify for a RN Labs practitioner account. Click here for more information.

Quality Guarantee

Our suppliers base their product formulations on the latest developments in nutritional research. Thera Health keeps close contact with suppliers to ensure that we represent only those nutritional supplement companies which deliver the highest quality products, do not take shortcuts to meet profit targets, and have owners with solid integrity.

Customer Service Commitment

Our Customer Service Team are dedicated to providing a helpful service, and orders are processed and dispatched efficiently. Most orders are dispatched the same day we receive them.

Technical Support

Our highly trained team of Area Managers are based around the country for utmost dedication to clients, and comprise of qualified Naturopaths and Nutritionists. Thera Health offers complimentary training and technical support to all our business clients. This includes personal visits from our Area Managers who are based throughout Australia. All our Technical Staff are passionate about the products and services they are supporting.

To gain wholesale access to these premium products and services, please complete our registration form.

ONLINE REGISTRATION

PDF REGISTRATION

Retailer FAQs

How do I Place Orders with Thera Health?

You can place orders by phone, email, or fax.

Is there a minimum order amount?

All orders over $200 excluding GST will be delivered freight free. Products can be purchased in any quantity.

Orders under $200 attract a freight charge of $14.50 including GST.

How long do orders take to arrive?

Product orders placed before 12pm QLD time will be dispatched the same day. All efforts will be made to meet these processing times for orders placed Mon to Fri.

  • Orders will take between 1-3 working days for delivery, remote areas will take 3-5 working days.
  • Larger orders over 10 kgs will take 2-4 days for delivery, remote areas for these parcels will take 4-6 working days.

How do I pay Thera Health for my orders?

If you have signed up for a 20 day account, a tax invoice is sent with your shipment that contains our bank account information. You can pay by direct deposit, send us a cheque, or call us to pay by credit card. If you have signed up for a ‘pay before dispatch’ account or have not provided credit references, we will charge your credit card as soon as you have placed your order. Your invoice will still be sent with the shipment and will display as PAID.

Do you offer specials once I open a Retailer account?

Yes, we offer new accounts 20% off on selected ranges for the first 30 days after opening an account. In addition, we offer specials on selected products throughout the year. We send monthly emails so you can stay up to date with our current specials.

Please contact our friendly customer service team at [email protected] should you have any other questions.

Authorised Distributor for Premium Global Brands

Why Buying from the Authorised Distributor is Important

Thera Health has an agreement with the international brands that we carry to be the Exclusive Authorised Distributor within Australia. Retailers who purchase direct from Thera Health are therefore Authorised Retailers.

By buying product through the appropriate channel, you can be 100% certain that you are buying a genuine product, that has come direct from the source in a quality controlled environment. It also means you will be supported by Thera Health’s excellent customer service and technical support.

Thera Health supply an Easy Store Finder of Authorised Retailers here. This list is updated on a quarterly basis.

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